Website and Tech Support Officer (Voluntary)

Level: Entry Level

Location: WFH

Pay Band: Volunteer

Reporting to: Operations Lead (Volunteer/Trustee)

Department: Digital and Information Services

Role Summary

Do you have a talent for technology and troubleshooting? We are looking for an IT Support Specialist to help maintain and support our IT infrastructure. Your expertise will ensure that our online tutoring platforms and digital resources run smoothly.

Requirements

• Experience in IT support or a related field.
• Strong problem-solving skills and technical knowledge.
• Ability to work independently and handle multiple tasks.
• Good communication skills to assist non-technical users.

Additional Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a standard submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

At NSEMM, we are fully committed to ensuring the safety and well-being of all children and vulnerable individuals we work with. We take our safeguarding responsibilities seriously and strive to create a safe environment for everyone. All staff, volunteers, and trustees are required to uphold our safeguarding policies and procedures, act with integrity, and respond promptly to any concerns regarding potential harm or abuse. We are dedicated to preventing abuse, promoting welfare, and ensuring that children and vulnerable individuals are protected in all aspects of our work.